Browser Security Update

LTKeepsakes enhanced security requirements beginning June, 2015.

Legacy Touch is committed to providing the best and most secure technology environment for our clients. Our LTKeepsakes eCommerce platform currently uses several different methods to protect your information including an encryption mechanism (currently SSL) for transferring data within all browsers. This encryption creates a secure environment for the information being transferred between your browser and our shopping cart to protect all purchases. Without this, thieves can potentially use the information to repeatedly use your credit card to commit fraud. While this technology has served the internet well, there continue to be enhancements and requirements to continually keep transactions and client information safe (i.e. TLS encryption). We continue to enhance the security of our platform and as such, our website will begin requiring ALL browsers to meet this increasing standard of security (TLS) beginning June, 2015.

What this means to me?

Most users with updated operating systems and browsers will support TLS encryption automatically, so no action is required. Current versions of Internet Explorer Version 11 and newer, newest updated Chrome, updated Firefox browser all support the TLS encryption.

However, those older browsers may encounter a security warning and subsequent error when creating an order, processing your shopping cart or entering your credit card information. There is an easy solution if you do encounter the error or warning. Complete a quick fix by performing the following steps:

  • You can update to a new Browser by either upgrading Internet Explorer or downloading Chrome or Firefox browsers
  • OR

  • Shoppers/Users who want to continue using Internet Explorer 8, 9, and 10 to access secure pages of the website, can do this by making some simple changes to their Internet Explorer browser settings.
    • On the Internet Explorer main menu, select Tools > Internet Options.
    • In the Internet Options box, select the Advanced tab.
    • In the Security category, uncheck Use SSL 3.0 and check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
    • Click OK
    • Exit and restart Internet Explorer.
    • Note: It is important to check consecutive versions. Not selecting consecutive versions (e.g. checking TLS 1.0 and 1.2, but not checking 1.1) could result in connection errors.